How We Work

Each client project is unique and individual

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How We Work with Our Customers

Introductions – we receive customer enquiries through email, via our website contact page or the telephone. We respond and arrange a call so we can gather further details of the project. We also will explain fully what we do and what services we offer to ascertain if we can be of assistance to you.

After we have gathered an in depth analysis of your project requirements, we send a no-obligation quotation, licensing terms, and timeline for delivery. From there we will plan the project with you and start delivery.

Project Scoping Questionnaire – As a medical illustration team we work on a huge variety of projects. On all projects it is properly planned starting with the requirements gathering phase, using our project scoping questionnaire to gather key information.

We write detailed proposals and quotations and carry out project planning to ensure we can meet delivery times and when it’s a pressing deadline that are on time and on budget.

Drawn from Scratch

Custom drawings and completed in full colourAs medical artists we always create the medical illustrations as drawn from scratch drafts and when its medical animations we create as storyboards.  We start with pencil sketches so that they can be tailored to each project and importantly the visuals will convey the communication message. We do this by continually referring to the clients instructions and needs as outlined in the brief, to ensure the medical visuals meet the individual project requirements.

We draw pencil sketches which are produced as normal as pencil on paper. Once approved these would be used as the basis for the colour work. The pencil sketches are scanned so that they can be saved as a jpeg ready to send to clients for review.

Fully Equipped Studio – Our process is we make full use of our fully equipped medical illustration studio providing the technical backup for each project, with secure servers for saving patient files and high resolution scanning and printing equipment. We have a library of reference and research material with anatomical models that we can refer to.

We are about providing high end visual delivery along-side quality customer service. We are well prepared to keep up with the fast moving developments in technology so we can meet ever evolving customer needs. We pride ourselves in being able to take ‘any client brief’ and find a clever solution to deliver fantastic visual results, on time and on budget.

Provision of Stock Illustrations – Over the years our bank of existing illustrations has grown so we can supply medical illustrations for immediate licensing or we can adapt existing medical illustrations if possible to suit a clients brief to meet those tight deadlines and budgets. We can also mix and match and use some custom medical illustrations along with stock imagery.

Examples of client projects

Would you like to work with us?

We are sure you will be amazed with the end result